Privacy Policy
Last updated: January 4, 2026
1. Information We Collect
Account Information
When you register for an account, we collect information such as your name, email address, organization name, and password. This information is necessary to provide you with access to the Service.
Telemetry Data
We collect real-time telemetry data from your IoT sensors, including tank level readings, sensor battery levels, temperature, and connectivity status. This data is essential for providing the monitoring and alerting services.
Usage Data
We automatically collect information about how you use the Service, including pages visited, features used, and time spent on the platform. This helps us improve the Service and provide better support.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Information
We use the collected information for:
- Providing and maintaining the Service
- Processing tank monitoring and alerting
- Generating forecasts and predictions
- Sending notifications and alerts
- Improving and optimizing the Service
- Providing customer support
- Detecting and preventing fraud or abuse
- Complying with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf (e.g., cloud hosting, email delivery)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. User Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
To exercise these rights, please contact us at support@forgetfulfarmer.com or through our contact page.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Service.
7. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.
9. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
10. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at our contact page or email privacy@forgetfulfarmer.com.